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Great Company but the IT Department has Leadership Challenges. - werkgeversreview Information Technology bij CarMax

3,0

18 aug 2014

Information technology

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The company is wonderful to work for. It has great values, training, and development opportunities. The people are wonderful.

Minpunten

The IT leadership needs to be refreshed. There is very much a good old boys club in the organization. If you are not part of the club then you will never advance. The existing leadership makes poor decisions in staffing, software and hardware, and overall direction. The current leadership has been with the company since they were part of Circuit City and have very stale ideas.

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5,0

3 mei 2026

Sales associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You are your own boss

Minpunten

Slow days can be demotivating.

1,0

31 mei 2026

Customer experience consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Minpunten

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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