Misleading management, high attrition, toxic work culture - werkgeversreview Customer Service Manager bij CarSwitch

1,0
25 mei 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some colleagues were talented, hardworking, and genuinely tried to make a difference despite the hostile environment.

Minpunten

• Leadership is driven by cost-cutting at the expense of legal and ethical standards. • CEO (also the founder) openly brags about being “cheap,” often at the cost of employees’ wellbeing and legality. • No proper HR department to safeguard employee rights or address grievances. • Employees are sometimes forced to work without legal permits or are pressured to arrange their own visas to save the company time and money. • No organizational structure or grading—fake “manager” titles are given to appease or confuse, with no promotions or career path ever offered. • Zero focus on employee growth, recognition, or retention. • Fake numbers are regularly reported internally and externally to exaggerate business success and attract investment. • Marketing teams are instructed to generate fake leads and manipulate campaigns for vanity metrics. • Google reviews are often solicited inorganically—customers are pushed to leave positive reviews before their transactions are completed. • Unrealistic sales targets, intense micromanagement, and a constant threat of job loss contribute to a high-stress, demoralizing workplace. • Employee turnover is extremely high, and morale is consistently low. • Dealers—not the platform—drive most of the traffic, while internal sales teams are demotivated due to lack of commissions or incentives.

Ontdek andere reviews over CarSwitch

5,0
22 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fast paced environment with lots of learning.

Minpunten

Budgets are quite tight most of the time.

2,0
22 mrt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team is passions and always hard working for company growth, working on new ideas and making it achieved with there teams

Minpunten

need to invest more in building, HR and tech team in the regions

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