Change

Reviews voor Change

Some good people and partially viable product, sadly narcistic and ignorant management ruins it completely - werkgeversreview Chief Customer Officer (CCO) bij Change

1,0

31 aug 2023

Chief customer officer (cco)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

1. Some really good and talented people across teams, who believe in the company & product. 2.Parts of product (mainly crypto related) are actually good and can be competitive.

Minpunten

Lack of data and more importantly, desire to make data driven decisions. Zero interest from management about the customer experience/feedback

Reactie van Change

Thank you for your feedback! We appreciate the effort you put into sharing your perspectives with us. Changes have been made in our management team in the last year and we hope we have been able to improve the areas of your feedback. Our new leadership is committed to data-driven decision-making and prioritizing customer experience and feedback while very importantly also ensuring every team member always feels valued and heard.

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2,0

28 feb 2024

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- The team was small, which meant we had a lot of freedom and impact in our roles - We had a working product with actual users. Witnessing our efforts making a difference gave us a strong sense of purpose - We had a chill work-from-home policy, and the office was in a good spot. It made the work-life balance feel just right - Collaborating with some genuinely skilled and adept colleagues

Minpunten

- Poor top level leadership. Unable to articulate and execute a clear data driven vision - Latest product decisions went against the company's principles and mission, creating a discord as our core values seemed compromised - Turbulence caused by funding, layoffs and resignations. Losing competent colleagues not only depleted our talent pool but also increased the workload for those who remained

Reactie van Change

Thank you for your valuable feedback! This year we have a new leadership team to continue providing a greater experience for our team and customers. The new management team is committed to data-driven decision-making and prioritizing customer experience and feedback in our decisions. We have instituted a more rigorous review process for product decisions to ensure they align with our mission and customer-centric principles. Recognizing the inevitable part of startup journeys, turbulence caused by difficult market conditions and the layoffs that resulted, we have now thankfully secured a long-term investor as a new majority shareholder with a clear direction for the future ahead to stay less impacted by the market situation. We believe these changes will not only address the concerns raised, but also position us for a stronger, more cohesive future.

4,0

15 okt 2024

Technical lead

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Working there was nice, I cant remember anything speical atm.

Minpunten

I dont remember anything speicall atm, in startup environment, people always open to communicate so if there is an issue you can fix it by communicating.

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Reviews voor Change Reviews voor Chief Customer Officer (CCO) bij Change Review voor Change