Fantastic Product and People - werkgeversreview Customer Support Manager bij ClickUp

5,0
13 jul 2020
Aanbevelen
Goedkeuring directeur
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Pluspunten

ClickUp is one of few organizations I've seen that genuinely lives it's core values and has been a fantastic place to work so far. The product is great to provide support for, and I'm amazed every week at what our development team is able to deliver on for new features. The company is full of talented, passionate people and the potential of where we can go seems endless. It's easy to begin getting involved in projects outside of your core responsibilities, and the potential for rapid growth is there.

Minpunten

The standards are high and the work can be demanding at times, but hard work does not go unrecognized or unrewarded.

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5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Lots of opportunity to affect change. Solid product.

Minpunten

Typical industry problems, no unique cons.

2,0
18 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some smart, ambitious people who you can learn a lot from.

Minpunten

This place is an unstable, toxic mess, and leadership is largely to blame. The C-suite is full of egos and seems to make goals and quotas up out of thin air, then cleans up the fallout from poor planning and overhiring with layoffs. There have been three company-wide mass layoffs in less than four years, and that doesn’t even include the many layoffs that have happened quietly behind closed doors. The toxicity at the top trickles down through the entire organization. VPs put pressure on middle management, who then pass that pressure on to ICs. The company can’t seem to keep leaders in place for more than six months, which creates constant chaos and confusion. Strategies are always changing, priorities shift every few months, and nothing ever sticks long enough to make a real impact. Promotions seem to be based more on politics, favoritism, and who can make the most noise than on actual performance. The same people get promoted year after year, and many of them seem underqualified for the titles they hold. If you’re good at self-promotion and have the right relationships, you’ll probably do fine. If you’re quietly doing great work, don’t expect the same recognition. HR keeps saying they’re working on improving the promotion process, but I haven’t seen much change. If you’re considering joining the GTM org (especially the operational side) I would think twice. The new leadership loves to talk about transformation, improvements, and exciting changes, but there’s usually very little follow through behind the messaging.

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