You might be okay when you are healthy, but.... - werkgeversreview Call Center Agent bij Comdata

2,0
12 sep 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They offered a decent pay.

Minpunten

The reason why I resigned is that I had to fight three months as a physically disabled person to get my mobility scooter (three wheels) into the fully accessible building on the 5th floor. Three months they let me walk in the pitch dark (no lights at main entrance) after every evening shift to find my mobility aid, risking severe injuries by falling (I have CP and am completely blind in one eye and have low vision in my better eye). So a visually impaired woman who can hardly walk without falling. But they forbid me to use my scooter, which is the same as a power wheelchair, as I’m using it on the DLR to arrive at their company. No, if you are healthy, by all means take a call center job there but if you use a wheelchair or scooter, stay the hell out of there! The only reason I did not take them to court for discrimination is because I was completely knackered every work day and I was not a member of any union at the time.

Ontdek andere reviews over Comdata

5,0
19 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great job, great management there

Minpunten

None that I can think of

3,0
10 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Job security. People are generally great.

Minpunten

Job security was high because of so much turnover they couldn't let you go. Less leadership, more reactive management styles. too much red tape to get prospects through to close. Internal teams can hold up customer movements to close. Hourly pay.

1
avatar
Reactie van Comdata
3mo
Thank you for sharing your experience with us. We're glad to know you feel your job is stable and that you have good relationships with your colleagues. A supportive team environment is important to everyone here. We also hear the challenges you mentioned. High turnover, reactive management, and complex processes can make things harder, especially in sales where timing matters. Your feedback about red tape and internal dependencies shows we need clearer ownership, simpler processes, and better teamwork across departments. We're working on these areas as we improve how our sales and support teams work together. We have also taken note of your comments about leadership and pay. We know that steady guidance, active leadership, and fair compensation are important for keeping people engaged and performing well over time. Thank you for being honest and for all the work you do. Feedback like yours helps us see where we can make things better for our sales team.
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