Pluspunten
1. Amazing coworkers, and direct managers were also top notch. 2. Onboarding and training is thorough and well organized. 3. Work/life balance, in the Retention department, at least, was important and strongly emphasized. 4. Pay was decent. 5. Benefits were good. 6. Lots of genuinely diverse hiring. First company I've ever worked out where white people actually seemed to be largely in the minority, or at least well balanced out.
Minpunten
You know that old adage about if something sounds too good to be true, it probably is? Yeah. It's agonizing to have to say this, but, CTC is chockful of promises and progressive ideals and values, but at the end of the day, this is still a for-profit company with a load of leadership fails. I wanted to believe so badly. But it only took a couple months before the dream became a nightmare. The layoffs were swift and cutthroat. There was no communication with my direct managers that it was happening until right before it happened; no explanation for those us getting the axe; the CEO didn't show his face in these meetings to give us the courtesy of doing this to our faces (despite the whole "open communication" value he espouses all the time); we got ten minutes before our computers were remotely shut off; and the crowning achievement of garbage treatment: we were let go on the last day of the month so that we got screwed out of being able to get any last minute medical stuff done before losing our insurance. There are STILL people from this wave of layoffs struggling to find another job. Most of us were originally drawn away from good and stable jobs by the promise of something better. I've literally been treated better and more courteously by companies run by Trump voters than by this "progressive" company. I recently heard from past coworkers that another round of layoffs happened in August. Woof. This company is bleeding out financially and it's the employees that pay the price. Never the people at the top, of course. PS this place is a legitimately a cult of toxic positivity.