Great for clients. Great for up and coming talent. - werkgeversreview Technical Support Advisor - Tier I bij Concentrix

5,0
23 feb 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This is a great place if you're looking to begin in the industry, have some knowledge and related experience, but no job specific experience. They had an entry level position available. I was coachable, and they really do have a tremendous system to help you grow as an agent. They also have lots of opportunities for you to grow in leadership. Everything is stats based, but the system is fantastic in letting you know how to grow, getting coached on it, and these details help us provide an extremely professional workforce for our clients which can be many different kinds of companies. I get to become an expert serving the customers of one specific client. One key point I like is that I'm surprised how many women are working with me. It's always welcome to see women anywhere in STEM. They're clearly making an effort to provide an open , welcoming environment, and helping everyone equally build and hone their skills.

Minpunten

There are some sacrifices made when working for a company who provides out-sourced talent. You're probably making less than your analogues who are hired by the client. That said, I'm okay with that. I gladly give that up for the value of opportunity and training to grow in skills and experience. And it's greatly outweighed by the option to grow to leadership roles when you stand out, or maintain connections should someone decide to part for pastures new.

Ontdek andere reviews over Concentrix

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent Pay and benefits . Trainers prepare you for basic work

Minpunten

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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