Worst decisions of my life - werkgeversreview Customer Service Representative bij Concentrix

1,0
11 mei 2021
Aanbevelen
Goedkeuring directeur
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Pluspunten

Amazing coworkers, relatively good wage.

Minpunten

Payroll mistakes, unqualified management, schedule is never ready on time and they do not take your wishes into consideration. They promise promotions and tell you the sky is the limit, but if you’re smart and/or have a critical opinion, you will never be promoted. The company is a mess. The job is terrible with malfunctioning tools and there is no way to properly do your job as you are incredibly limited. They are understaffed or overstaffed, there is no in-between, so you either have nothing to do or no second to breathe. Would not ever recommend to anyone.

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Reactie van Concentrix
5y
Hello dear ex-colleague, thank you for the feedback. It makes us very thoughtful that you obviously didn't feel comfortable with us, as it is very important to us to create a working atmosphere in which our colleagues feel comfortable. In order to achieve this, we depend on the direct feedback of every single employee. The team management or the personnel department are the right contacts for this. If you want to, you have a lot of possibilities to get ahead with us. We advertise all positions internally and encourage our colleagues to apply for these positions. In recent years, we have been able to fill around 80% of all specialist and management positions internally. For example, an important part of the annual performance review between supervisor and employee is individual development. In addition, our team leaders and our human resources department are always happy to advise our colleagues on further career opportunities. If you should feel the need to talk to us again, we would be happy to hear from you even now. Perhaps we can then clear up a couple of misunderstandings. We wish you all the best for your future. Lisa, Marketing

Ontdek andere reviews over Concentrix

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Minpunten

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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