customer service social Media advertisement - werkgeversreview Anonieme werknemer bij Concentrix

2,0
15 feb 2022
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Paid training, office location, training hours 9 to 5 mo to fri

Minpunten

Training not helpful, total lack of leading, no soft skills at all in the management team, some of the team leaders have no experience at all which is a bit ridiculous. The job overall is a bit nosence as the large majority of the handled cases will be impossible to solve with a positive response. So tons of negative surveys for every agent. Just take the job, do the training and after a month or two change for something better

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Reactie van Concentrix
4y
Hi, thank you for your review. Even though it seems like you did not the best experiences, we appreciate our staff and the amazing work they do. We are on our way to get better in everything we do, so thanks for helping us doing that, by sending us your feedback.

Ontdek andere reviews over Concentrix

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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