Concentrix

Reviews voor Concentrix

Management is not reliable - werkgeversreview Customer Service Representative bij Concentrix

2,0

12 mei 2025

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Job security is great, cause there are people leaving every month due to improper management

Minpunten

Can't state one, there are multiple, immense stress provided by reporting Manager's, forced to give more hours than what we're getting paid for, in one day we have 24 hours out of which 14 hours we give to the company, which lacks work life balance, random ways to torture employees are always implemented, no appreciation ever done for a job well done but expected to always give more with the same salary, increasing workload in every possible way and stressing people out, basically extracting as much as they can from the employees that do work and are somewhat having responsibilities to cover bills and everything, they're exploited due to companies like such.

Reactie van Concentrix

We're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you!

Ontdek andere reviews over Concentrix

5,0

20 mei 2026

Sr manager human resources

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

3,0

28 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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