Supportive environment with slight pay improvement needed - werkgeversreview Medicaid Member Advisor bij Conduent

4,0
15 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hire some positions with only 6 months customer service experience. Company provided dual monitor computer work station for remote positions. Helped explain eligibility requirements for NJ Medicaid. Assisted callers to understand the needed financial and citizenship verification documents to qualify for NJ Medicaid. Meaningful work.

Minpunten

I enjoyed the job but would have appreciated a couple more dollars an hour.

Ontdek andere reviews over Conduent

5,0
11 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good managers, great, helpful coworkers, I made several good friends at the office.

Minpunten

The contracts with their corporate customers inevitably end or are not renewed so there’s uncertainty if there will be another team to join.

1,0
22 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Minpunten

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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