Unethical, underpaid and over promised. - werkgeversreview Sales Consultant bij Connectivity Source

1,0
30 jan 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you want to lie to customers and play on your phone all day this is the job for you. Avoid at all costs.

Minpunten

Pay well below industry standards. Expectations completely out of touch with reality causing employees to engage in unethical practices. An example would be telling customers their tablet is free and bundling it into the plan while not informing them that $15 charge is from the tablet plan. Another thing they will tell you to do is change customers insurance to TEP plus and not inform the customer, they will tell you if they ask to tell them that insurance went up. Benefits do not exist, no sick days or vaction for hourly. Medical insurance that is more expensive than purchasing on your own. Commission is low for industry, in my district only 4-5 people out of ~45 a month would hit the %10 payout. High turnover rate as well.

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Reactie van Connectivity Source
9y
I am very disappointed to hear about your experience but want to address a few of your points. This is a consultative sales job and has all of the requirements that go along with that - Go Above and Beyond for our customers and your teams AND achieve sales targets. That is not always for everyone... the ones that do it well consistently make $2,500+ a month in commission payout. The best part about our compensation plan is that it is controlled by the individual! We give everyone the tools to do it but it is up to each individual on how they use them. Pay is usually a direct reflection of effort. 1. It is never ok to "play" on your phone all day - although being a technology company, it is encouraged to leverage social media and demo aspects of your devices to customers. 2. Every training we have discusses: Why - How - What. We always explain Why something is important to the sales maker, the customer, and Sprint's Brand before we educate on How to do it and What is expected. It seems like you took away more on the expectations and chose not to educate on the Why. It is never ok to add something to a customers account and any addition has to be signed off by the customer at the end of the transaction. 3. If there were any issues, hopefully you would bring them up to our HR department - we have an open door policy and take our employee experience very seriously. If you would like to voice any details, please send them to HR. 4. Our benefits are well below the industry in regards to cost and above the industry in terms of plan offers. It is different than it was several years ago but this is not an environment that we created - all small businesses are dealing with it. I hope this helps!

Ontdek andere reviews over Connectivity Source

5,0
11 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people are great, always excited to come into work.

Minpunten

Not great pay at this particular location, but happy for the time spent here.

1,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Making great relationships with employees and some staff

Minpunten

They will call you and ask to work when you’re clocked out, no life, your parents and loved ones pass away you will be called the day you bury them to ask when you’re coming back, pto? Jokes they will say it’s a sacrifice you have to make and still write you up

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