Wow - what a mess- avoid. - werkgeversreview Customer Facing bij Consumer Intelligence

Thank you for sharing your feedback. I'm sorry your experience didn't match your expectations. Earlier this year we carried out an extensive employee survey to help senior managers and the leadership team truly understand what it's like to work at Consumer Intelligence. We received a mixture of feedback the good and the bad. Similar to the feedback you have shared, people expressed their appreciation of our location and the social team culture we have within the company, as well as their fondness for the passionate and dedicated people they get to work alongside. The feedback also highlighted where we need to improve, and I am pleased to share that we are already taking steps to tackle some of the points you have raised, since you have left. This includes instating individual training budgets, opening up career progression opportunities, and improving employee benefits such as holiday allowance. We are also exploring how we can better manage our flexible (Output Only) working environment something that is highly valued by many - by effectively holding people accountable for their areas of responsibility. Additionally, we are putting more emphasis on celebrating our workforce through a variety of means to ensure people across the business receive the recognition they deserve. The survey that we carried out also asked for feedback on how the company is led. Whilst many said that they value having an inspirational and forward-thinking CEO, Ian is aware that this style of leadership does not suit everyone. Having shared your feedback with Ian, he was sad to hear how you felt. Being the CEO of a research company, extensively researching what can help us better serve our customers, our staff and our other stakeholders is something that is a lifes work. I am truly sorry that you believe Consumer Intelligence to be a company that does not value the honesty and opinions of its people. We continue to encourage a collaborative culture in which our employees have the opportunity to influence the status quo and forward direction of the business. Most recently, we asked the entire company to put forward their ideas for the next iteration of our company vision, helping to set our path for the next five years. All the ideas we received are now being baked into the strategy that we are building for the future. I'd be really happy to learn more about your time working for us and how we could improve the experience for current and future employees. Please feel free to get in touch by emailing me at: Alice.Norton@consumerintelligence.com