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Great Place to work - werkgeversreview Technical Support Agent bij Convergys

5,0
30 mrt 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I worked at Convergys in Manchester for three years. During this time I thoroughly enjoyed the role, which was an inbound calls role working for BT. I have friends who have also worked in the outbound and sales department who also love their role. I have read a lot of negative reviews on this website and really cannot relate to any of them - I have made some great friends while at this job, including managers who have been nothing but helpful to me. They have some great clients and treat you nicely and with respect, unlike other call centres I have worked at. Good benefits including a casual dress code, a free car park and a cheap canteen in the building where you can spend your break times.

Minpunten

Need to get there early some days as the car park gets full from about 2pm

Ontdek andere reviews over Convergys

5,0
16 jun 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good in training people and provides opportunity for growth.

Minpunten

No retirement benefit even after completing 5 years of service

3,0
29 jul 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

was able to work remotely is a plus - training is good, if you have inquiries- recruitment department was able to address concern in a timely manner-

Minpunten

the account that was assigned to is sales - so monthly quota is stressful. Our account was unfortunately let go and the position is no longer available to they need to let go of us

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