Great coworkers, horrific management. - werkgeversreview Customer Service (CSR) bij Cowan Insurance Group

2,0
19 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent starting place in the industry. If you have an interest in something specific most managers will encourage you to progress and learn. Very good training program. Friendly peers.

Minpunten

Low pay for industry standard. Out of touch executive leadership. Abysmal behavior from human resources. Lack of diversity. Expensive benefits despite being a facilitator of group health insurance benefits. Nepotism in the workplace.

avatar
Reactie van Cowan Insurance Group
2mo
We regret to learn that your experience with us was not a positive one. Cowan provides a variety of resources and forums for employees to share feedback and raise concerns, and we review all input carefully to support ongoing improvements. We encourage Cowan values as a part of our culture across the organization. If you would like to discuss your concerns in more detail, please contact us at human.resources@cowangroup.ca.

Ontdek andere reviews over Cowan Insurance Group

4,0
15 jan 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good environment staff management value team effort

Minpunten

Nothing special as a cons

avatar
Reactie van Cowan Insurance Group
1y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience and are glad to learn that you enjoy working with your team members and our unique work culture.
1,0
6 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly coworkers and opportunities to learn new skills. The role provided valuable experience in the insurance industry

Minpunten

Management could be unsupportive at times, and employee concerns were not always addressed effectively. Expectations often felt unrealistic, creating a stressful work environment with limited opportunities for growth and development.

avatar
Reactie van Cowan Insurance Group
2d
Thank you for sharing your feedback. We’re pleased to hear that your role has provided valuable experience and learning opportunities in the insurance industry. We also appreciate your candid comments regarding management support, communication, and career growth. At Cowan, we believe employees should feel respected, heard, and supported in their development. We encourage team members to speak with their leader or Human Resources to address specific concerns so we can better understand their experience and work collaboratively toward improvements. If you would like to share more about your experience, please feel free to reach out to us at human.resources@cowangroup.ca.
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