Getting Over Growing Pains - werkgeversreview Anonieme werknemer bij Custom Ink

5,0
15 apr 2014
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Office culture is casual, but sometimes deceptively so. You may wear flip flops to work but you're also expected to know your stuff and kick butt. - Cultural traditions are prized, but never out-of-bounds for a reality check. As a result the culture has stayed pretty similar over the course of my time (from 200 employees to 1000+) or improved. - 99.9% of people genuinely enjoy coming to the office. It's reflected in how people treat each other, and the dedication they put into their work. - Compensation in ops roles is great if you're a recent grad (almost too good to leave), but level out over time. - A truly open, honest, caring environment. I can honestly say I've never seen someone treated differently because of race, sex, gender, sexual orientation, or age. - Benefits are stellar.

Minpunten

- The VAST majority of personalities are awesome, but a few sour apples have a large impact, and while upper management is aware, nothing substantive is done (or at least perception is as such). - Two words: Peter. Principle. This is slowly being rectified as the company fleshes out roles. - Most of the hires in ops roles are recent grads. Not having a non-CI work environment to set a standard means sometimes people feel entitled about little things (like snarky Wanna-be-Yelp-reviewers of the free lunches), or don't know how to respond in a "grown-up" way to the challenges/expectations set upon them. Finally, this is more of a mix than a con. I saw other reviewers say that they feel it's hard to move upwards in the company. This is very true as often roles are super competitive. However, the people who succeed are ones who put their necks out and make their own opportunities. Lots of Inkers seem to feel that simply being good at their current job warrants moving up or out of their departments. Managers are looking for people who are looking to move towards something specific, not just away from their current roles.

Ontdek andere reviews over Custom Ink

5,0
24 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly staff and flexible hours made for pleasant work environment

Minpunten

The commute was too great

1,0
26 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits and diversity initiative at the time.

Minpunten

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

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Reactie van Custom Ink
1w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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