Custom Ink

Reviews voor Custom Ink

Great Culture Until Covid Hit - werkgeversreview Lead Satisfaction Assurance Associate bij Custom Ink

3,0

11 okt 2022

Lead satisfaction assurance associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The benefits are incredible. The people are amazing. The CEO is awesome. The HR team was extremely supportive during different seasons of health issues that I went through.

Minpunten

There always seemed to be a moving target as far as expectations go. A lot of people ended up in middle level management that didn't really have the soft skills of people management. There tended to be a lot of toxic positivity with no space for employee concerns to feel validated. I had 8 managers in my 4.5 years there, so if you build repour with one manager then they leave, you have to prove yourself to someone new like every 6 months. Oh. also, the more "inclusive" Custom Ink became the more it was not okay to be moderate or conservative.

Reactie van Custom Ink

We are sorry to hear that you had a challenging experience working with us. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better.

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5,0

24 mei 2026

Assistant project manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Friendly staff and flexible hours made for pleasant work environment

Minpunten

The commute was too great

1,0

26 mei 2026

Store representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good benefits and diversity initiative at the time.

Minpunten

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

Reactie van Custom Ink

Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.

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