Toxic work environment - werkgeversreview Customer Service Representative bij DCM

1,0
17 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- The few employees who are trying their best despite numerous roadblocks - The capability to do amazing work - Flexibility to work from home - Decent pay + benefits with yearly raise

Minpunten

- Super toxic environment, lots of gossip - Mid level supervisors instil culture of fear, if they don’t like you they will make your life miserable - Management either willfully blind or complicit of behaviour of before mentioned supervisors. - Departments avoiding responsibility if errors occur, actively look to throw other departments under the bus. No team mentality, individuals over the group + passing the buck. - Inconsistent employee performance evaluations, employees who constantly perform poorly or cost the company valued accounts are able to keep their job because they have friends in management. - Workplace is treated like a daycare, employees are constantly being monitored to make sure that they are working. - Emphasis is placed on bringing in money over behind the scenes staff. - Constant cutting results in more work being placed on fewer employees.

Ontdek andere reviews over DCM

5,0
19 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Worked with great people and made no outside phone calls. Only inside sales.

Minpunten

Pay is not great, and only part time with comission.

1,0
31 mrt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You can work from home.

Minpunten

They hire a bunch of callers to get through all their lists of patrons who have never given before, and then fire you if you can't get enough donations. They set you up for failure, it's more about luck then anything.

1
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