Good at times but should have left earlier than I did! - werkgeversreview Field Service Manager bij DISH

1,0
22 aug 2012
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great pay, loved the continuous change in work environment. Benefits (so-so). Don't need experience, tools or uniforms.

Minpunten

Management, unrealistic and unattainable goals. The management sometimes came from outside and didn't have any experience in what it takes to install a system let alone how to fix it when it doesn't work (talking about GM's, IM's and even FSM's). They treated people like dirt and don't care about what can make you a happy employee. GM would either be locked in his office (when he would show up to work) and be on facebook or XBOXing it on his high-def TV that was hung on the wall (the GoogleTV was hooked in his office). Hahaha. Open door policy, yeah kind of hard to do that when he was hardly ever there. Working for him was a joke. He started off good but then fell in the same black hole as some of the other GMs that came before him. FSM's wouldn't even go out in the field and work side by side with their techs cause it would ruin their hair. I remember plenty of times I was called to do something out of policy (installation wise) but always remembered to notate the account as, "FSM so and so allowed me to do this." Promotion and raises, that is a joke all in itself. You had some control of your numbers but the majority of them, there was nothing you could do but take it for what it was (BS). The Dish Network motto, "It is what it is!" I worked there for a little over 6 yrs as both a tech and manager. ITR (Internal Transfer Request), yeah, only if someone would remember that you submitted one. The techs are the heart and soul of that company and they are really mistreated, verbally and mentally. Performance appraisals? Are you kidding me. They change scores to meet their curve. Yeah, I said it.

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5,0
26 feb 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great and flexible work supported my growth through college

Minpunten

Honestly that the product we were selling wasn't the best value

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Reactie van DISH
4mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
3,0
15 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Minpunten

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
Reactie van DISH
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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