Listen to the people in the trenches - werkgeversreview Anonieme werknemer bij DISH

1,0
17 feb 2010
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

4 on 3 off work week, the people down at the local level you work with, every day a different situation, not stuck in one local area.

Minpunten

Extremely poor pay, poor health benefits, no chance to go to school or improve your self as a work day last 10 to 12 hours, only a one product company, constant threats of loosing your job (actual and veiled), you are not a good employee if you don't get DISH it doesn't matter if you have no line of sight, or the association you live in won't allow the installs, or you can't afford the service,yes they give you the 120 package for free but kill you on receiver fees,dvr fees, phone hookup fees so you still shell out 25 to 30 bucks a month. Customer service really is poor, they give techs a hard time over the phone costing the tech any where from 30 to 60 minutes longer on a job.CS would rather setup everything as a trouble call and let the techs get hit for not meeting meaningless "numbers" which goes against their chances for promotion and raises meaningless numbers such as not meeting a 40% connection goal to a phone line or INTERNET when the majority of homes use cell phones and distrust BIG BUSINESS knocking on their modem connection, not giving upfront cost etc. Giving customers hard time on the phones, not listening to customers, stupid upgrade fees for receivers, when customer have problems with reception of VOD or PPV won't give credits . For a communication company they can't communicate in a timely manner not on products, not on promotions, way to many receivers, if Charlie wants to save money cut the receivers to two, if the customer doesn't want a second TV hook up don't hook it up the customer can watch one channel and record another and in the future the tech or customer can run the second line, DISH engineering idea strip out dual tuner and cap the tv2 ports, strip out the high def section of another receiver and use it as a single tuner, but if the TV doesn't have RCA inputs it's useless.

Ontdek andere reviews over DISH

5,0
26 feb 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great and flexible work supported my growth through college

Minpunten

Honestly that the product we were selling wasn't the best value

avatar
Reactie van DISH
4mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
3,0
15 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Minpunten

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
Reactie van DISH
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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