You will eventually "Hate" working here. - werkgeversreview CsrII bij DISH

1,0
17 nov 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You do get free Service, Lazy Man Attendance Policy and decent 401k. They Lowered their Pay Rate for new employees from 12 to 11 and no pay raise for speciality skills.

Minpunten

Everyone who just starts working here loves it but by their year anniversary they see the horrible work environment Dish has. So any review given by anyone with less then a year in, is inaccurate. Benefits are high deductable, even worse after Obama Care. No support for esculated calls where customers are abusive.Customers are abusive because Dish Loses channels ALL THE TIME. It's so Executives can fatten their wallets. They don't hide this fact either. Turner Broadcasting was taken down because Charlie wants to pay less and then once a year on 1/17 we do a price increase.Work Schedules are horrible because even if you found one you liked, a team you liked and a coach you liked just another year away from a NEW shift bid process. All the negative reviews about favoritism are true. I happen to be in good favor though due to my metrics are above their expectations and I help out on the team to get others like mine. For most part coaches try their best to do right by their team it's their boss and higher that have a negative impact on company morale and values. There is room for advancement in the company but problem is there are people not advancing to certain positions holding up the process for those who want it. Based on their career ladder. Understand Call center work is a non stop change of policy everyday you either adapt or they fire you. Dish does changes everyday even several a day. They have a database of changes called "Community" thats how bad and often they change their policies. If they Fire you don't sign resignation papers its so they don't have to pay you unemployeement. An unemployement office will pay you because you were never prepared for those changes so "DON'T SIGN RESIGNATION PAPERS"

Ontdek andere reviews over DISH

5,0
26 feb 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great and flexible work supported my growth through college

Minpunten

Honestly that the product we were selling wasn't the best value

avatar
Reactie van DISH
4mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
3,0
15 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Minpunten

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
Reactie van DISH
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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