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DISH Network Review - werkgeversreview Retention Specialist bij DISH

1,0

14 jun 2022

Retention specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Pay is wonderful Some positions are work at home

Minpunten

There is very much an environment of what have you done for me today at dish network. The amount of pressure they place on agents is absurd and quiet frankly In my opinion borderline torture. They make you check in with a supervisor during EVERY call that would result in a no sale or an account closing. They will tell you that you are doing a wonderful all the way up until they fire you citing low performance, mine was for the year 3 months after It had passed. Some supervisors were on the phones for less than 6 months and will even teach you things that are wrong or incorrect yet take no responsibility if you are to make a mistake at their behest that can result in your termination. There is absolutely no future in this company and the struggles were very apparent in morning meetings when we would sometimes be literally screamed at for an hour then sent into the phones.

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5,0

26 feb 2026

Account executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great and flexible work supported my growth through college

Minpunten

Honestly that the product we were selling wasn't the best value

Reactie van DISH

4mo

It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.

3,0

15 mei 2026

Noc technician

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Minpunten

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

Reactie van DISH

1mo

Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.

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