Definity

Reviews voor Definity

Stay away from Definity for your own sanity. It is NOT better here. The salary is NOT worth it. - werkgeversreview Accident Benefits Adjuster bij Definity

1,0

19 jun 2026

Accident benefits adjuster

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

• Fair pay with annual raises and bonuses • Hybrid work schedule and flexibility • Supportive coworkers and strong teamwork • Employee share purchase program • Good health and dental benefits

Minpunten

• High workload and very large claim volumes, causing stress and burnout • Frequent unpaid overtime that makes work-life balance impossible • Unrealistic performance expectations most times • Micromanagement • Significant focus on call metrics in addition to claim handling responsibilities • Sick day and mental health day policies are very restrictive despite flexibility being promoted • Employee engagement survey process is biased as it is not anonymous

Reactie van Definity

Thank you for taking the time to share your feedback and for your more than five years of service with Definity. We appreciate your recognition of our competitive compensation, flexible work arrangements, benefits, and the support of your colleagues. We are sorry to hear that your experience has been impacted by workload concerns, stress, and aspects of our management practices. Creating an environment where employees can thrive professionally while maintaining their well-being is important to us, and we recognize that there is always more work to do. We take feedback regarding workload management, performance expectations, employee wellness, and leadership practices seriously. Employee feedback plays an important role in helping us identify opportunities for improvement, and we continue to evaluate our programs, processes, and ways of working to better support our teams. We appreciate your candid comments and your suggestions regarding trust, staffing, employee well-being, and acting on employee feedback. Perspectives like yours help inform ongoing conversations about how we can continue to improve the employee experience across the organization. If you'd like to discuss your experience further, we encourage you to reach out to our HR team at HRSharedServices@definity.com. All conversations are confidential, and we welcome constructive input from our employees as we work to make Definity an even better place to build a career.

Ontdek andere reviews over Definity

5,0

25 apr 2021

Infrastructure analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good company, proficiency, good salary

Minpunten

None cons, none, none none

Reactie van Definity

Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!

1,0

24 jan 2023

Tech analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

excellent individual contributors and team leaders

Minpunten

leadership has a high handed and disdainful attitude toward rank and file employees, culminating in the decision to force employees back in office 2 days a week without any discussion of safety concerns after working from home has produced exceptional results. This is a company that more than a half dozen times, starting in late 2020, thought it was a good time to reopen offices. Their solution this time is to simply refuse to acknowledge safety concerns, cancel large meetings and hide. It's clear they failed to learn from their disastrous attempt to save money by culling lazy, greedy do nothing IT workers and outsourcing many services, a disastrous failure that's taken them the better part of a decade to fix. They're unconcerned about loss of life, moral and quality employees who are receiving offers of higher pay without unnecessary risk of death for poorly defined, unquantifiable goals. They claim to be committed to fighting climate change but apparently see no connection between climate change and forcing hundreds of people to commute every day.

Reactie van Definity

Thank you for sharing these concerns with us. A return to the office for employees was always in our communicated direction, but we understand that it means a change for many employees. Protecting the safety of our colleagues and ensuring that our teams feel valued remains our top priority. To do so, we maintain health and safety protocols at each of our offices and continue to consult healthcare professionals as employees return to having in-office / in-person moments. Our hybrid model is designed to be flexible as an opportunity for employees across different teams to collaborate and strengthen connections. We know it is not a “one size fits all” approach, so we’ve left it to the discretion of our teams to create a schedule that makes sense for them. If you have concerns about the hybrid approach, we’re here to help and we recommend that you reach out to your manager or Human Resources at hrsharedservices@definity.com.

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