Good salary, helpful team members, improvement in training methods and techniques
Minpunten
Too much micromanagement, old software, disorganized place, had to do all the claims steps; from first intake to final payments
Reactie van Definity
4y
Thanks for reaching out! We’re glad that there are many elements of working with us that you enjoy. We understand your concerns about micromanagement, and we are training and empowering our leaders to address these concerns going forward. Our claims process is undergoing a planned and sustained transformation process that will increase our efficiency on many fronts. We are pulsing our teams twice a year or more, in compliance with our new listening and engagement strategy. In addition, we are undergoing some technological transformations, and new technology is being introduced to help improve our processes in the future.
Here's something fun: Petline hasn't launched yet but they've already made me a better pet-parent.
Now certainly, "become a better pet-parent" wasn't one of my goals when I accepted the role, but I've been surprised a few times by my personal growth since I joined the team.
On career goals I'll say this: to the credit of the management team at Petline, they've recognized talents and areas I where I thrive before I did. I've been given opportunities that I didn't expect and for which I am deeply grateful.
Back to pet-parenting, Petline is a startup and every person at this company is heavily committed to our mission and goals. Just working alongside like-minded folks has made me consider who I am as a pet-parent. I know my pets better than I did before and I know they are happier for it.
Petline won't always be a startup, but I'm confident that as we move forward it will be with integrity and the intention to foster an environment where individual strengths are recognized, and weaknesses are supported.
Minpunten
Petline is a startup and anyone familiar with the concept should know that it takes hard work, a lot of brainpower, and constant flexibility. It can be hard to accept and frustrating when business decisions seem to flow and change like water, but it's rewarding.
It might not be for right for everyone, but when it's right, it's right.