Review - werkgeversreview Customer Success Manager (CSM) bij DocuNav Solutions

3,0
26 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice and cozy environment, lovely people

Minpunten

No direction, very high employee turnover

Ontdek andere reviews over DocuNav Solutions

5,0
1 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Self driven atmosphere, not micromanaged, lots of potential.

Minpunten

Nothing major to report, overall great team

1,0
19 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Clients were respectful, appreciative, and enjoyable to work with. There is an opportunity to build strong external relationships.

Minpunten

1) New leadership frequently engaged in micromanagement, limiting empowerment and trust 2) Inconsistent direction and reactive decision-making led to high turnover - no job security. 3) Product implementation timelines were often misrepresented to clients, creating avoidable frustration and damaging trust. 4) Following my departure, leadership shared details about the transition with other employees in a manner that felt inappropriate and unprofessional.

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