Forget It. Run! - werkgeversreview Customer Service bij DriveTime Automotive Group

2,0
25 okt 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

Average Pay. If you work hard, avoid the office politics, mind your own buisness and work hard you can do ok. Do your job and go home.

Minpunten

It's kind of like being in high school. Be careful. Very clicky. Some nepotism, gossiping, drama, backstabbing, bearing of false witnesses among some of the employees. If you rub managers the wrong way by speaking up for yourself or complain your Done. Can be retaliatory. Long tenure, highly paid employees tend to be "managed out". The company was up for sale or merger recently. Hiring Temps. High turnover in some departments.

avatar
Reactie van DriveTime Automotive Group
10y
We are very concerned about your comments and would like the opportunity to discuss them with you. Even as a former employee, your input is critical to our continued growth and success. Please reach out to our Speak Up line (it's anonymous) so we can discuss your comments in detail. To clarify a few points, DriveTime has not be involved in merger or acquisition deal (DriveTime being acquired by another company) for many years. We have made our share of acquisitions and have re-structured parts of our company, which is what you may be referring to. We are still the same family-owned organization we have been since 2002. We also hire permanent, full-time employees in the vast majority of our positions. We've never had a policy of hiring "temps" in our company - at any role. We always want to hire people who are looking for a "place to stay" and not a "temporary solution." While our company leads our industry among the lowest turnover rates, we still know we have room to improve. Again, your feedback would be insightful in helping us understand what else we can do to lower our attrition.

Ontdek andere reviews over DriveTime Automotive Group

5,0
11 dec 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Pay is good. Structure is better

Minpunten

Long hours, ever changing policies

avatar
Reactie van DriveTime Automotive Group
4mo
Thank you for sharing your experience as a General Manager. We’re glad to hear you’ve had a positive experience with our pay and structure. At the DriveTime Family of Brands, we have established processes and leadership support in place to help teams stay aligned as the business grows and evolves. We focus on clear expectations, consistent communication, and providing resources that help teams navigate change effectively. We appreciate your perspective and thank you for being part of the DriveTime Family of Brands.
2,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

It use to operate like a startup. Flexible with the right management. Outings can be fun, but most of the fun has been laid off or budgeted out. Red tape, metrics, favoritism, and budgeting ruined everything. I miss what it use to be.

Minpunten

They have let go at least 50% of IT, and another 20% have left on their own if not more within the last year. The good old boy club is very strong, was told there's no where to move up. Years in a row never having any actual achievable goals to show accountability for promotion. They are running out of technical knowledge and the only one's who are staying are those who've been there for a long time, only. Even some of those are getting laid off unexpectedly. Having connections outside of work seems to matter more than skill or contributions wether that's code or hours spent. Be wary of applying here, they are running on a skeletion crew on just about every team, this was not the case a year ago. What's left is not the biggest contributors or most impactful team members. Once the CTO (Greg) left, it all started a shift, a little over a year ago. No sense of ownership on any of the teams, while every team is so fragmented. One could be implimenting something affecting the whole company and get laid the same day.

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