8 feb 2021
Reactie van Dynamo
5yThank you for taking the time to post your review, after your departure from our team.
We take all feedback very seriously, and we note that you have several criticisms. We are always looking to improve ourselves as a company at all levels and it is good to take your thoughts on board.
It is important to note that there are often two sides to every story, and your experiences may not be shared by all staff. For this reason, we encourage our team members to raise such concerns through the correct channels whilst employed by us, rather than after subsequent departure.
You have indicated that we have a high staff turnover: unlike many mortgage firms, we often recruit individuals from outside of the industry, with no prior experience. You may, or may not, have been in this category upon joining us.
We constantly strive to take individuals of all levels of experience and develop their skillset and knowledge, to the unanimous benefit of their careers and to the service that we offer each of our clients. Some do underestimate the ongoing effort and hard work that is required to be successful with us.
As a multi-award winning business at the forefront of the mortgage industry in the UK, we have very high standard for ourselves, and the services we provide. For this reason, some staff do not make the grade and this does result in a higher staff turnover. Equally, there are many candidates who do make the grade, with flying colours, and have resoundingly established themselves and their careers amongst the industries’ best. Further - we remain proud have a uniquely strong core, comprising many individuals who have served for many years.
Finally, we must confirm that no current staff are under any obligation to write reviews for the company. Any reviews are the words and views of the author alone.
When staff depart our team, some may do so with a strong mutual understanding that it is best for both parties.
We thank you for your service and for your feedback, which we will take on board. We wish you all the best for your future endeavours.