3,0
1 aug 2017
Anonieme werknemer
Voormalige werknemer, meer dan 10 jaar
Washington, DC
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Excellent content, trusted brand, and experienced editorial staff.
Minpunten
Much of Upper Management is out of touch with their employees, and customer markets. They want to apply business rules from their MBAs, without deep knowledge of variances need: i.e. access models, pricing, and contracts, to all of the global customer markets. In final few years, I saw incompetence and underperformance, as well as disrespect, tolerated. Customer experience and satisfaction are no longer high priority.