Once great company now bureaucratic and political - werkgeversreview Marketing Director bij Expedia Group

2,0
7 mrt 2020
Aanbevelen
Goedkeuring directeur
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Pluspunten

Expedia is quite socially conscious and values diversity. Working in the travel industry you can have an meaningful impact on people, which has become more fulfilling a Expedia has become more customer centric. The new Seattle campus has nice modern facilities and amenities with nice views

Minpunten

After years of stable growth, Expedia is going through some turbulent management changes and reorganization. It has become immensely more bureaucratic in recent years. Lots of top down decision making has led to more internal politics where saying “yes” and “how high/fast” is valued over critical thought. Just make sure you deliver a winning test at all cost, including playing with the numbers if necessary. This has limited true innovation leading to the site and core platform falling behind. Since everyone is focused though on tests, even if superficial, core operations get neglected. Individual contributions are also valued over team or organizational contributions leading to inefficiency, randomization and infighting.

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5,0
26 mrt 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

I really love working at Expedia. The perks and benefits are great and I feel like I have just the right amount of work life balance. I feel fortunate to have a manager that listens to my goals and aspirations and does their best to find a path forward.

Minpunten

I’ve found the promotion cycle to be quite difficult to navigate, with promises made and often overlooked. To get a promotion, you have to work extremely hard to get visibility across the board often outside your remit.

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Reactie van Expedia Group
1mo
Thank you for sharing your experience. We’re so glad to hear you’re enjoying the benefits, balance, and supportive management. We also appreciate your feedback on the promotion process. Your perspective highlights how important it is that we succeed together through collaboration, while fostering an ownership mindset where contributions are recognized. Thank you for being part of the journey and for helping us continue to raise the bar.
2,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, supportive manager, and genuinely pleasant colleagues.

Minpunten

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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