Not for you if you enjoy life. - werkgeversreview Tier III Technical Support bij Expedia Group

2,0
16 mrt 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Working with some wonderful people (which can happen anywhere) -Meeting wonderful customers (which can also happen anywhere) -Learning how to become a Master Multi-Tasker -Paid training classes that last several weeks -Two break rooms with great views -High pay for the Tier 3 department

Minpunten

-If being chained to a desk, computer and headphones for eight hours isn't for you, please don't apply here or you'll be miserable -Work responsibilities are excruciatingly monotonous, as your job description has you performing the same duties over and over again, no spice of life -Sitting, sitting and sitting inside for eight hours while sunny, colorful life goes on outside -Dealing with meaningless calls from very angry customers -Being told you have the power to make customers happy, but being required to follow a novel of rules at the same time -Immature co-workers and managers attached to cliques

Ontdek andere reviews over Expedia Group

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance lots of pto

Minpunten

limited room for growth in the company

2,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, supportive manager, and genuinely pleasant colleagues.

Minpunten

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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