Pluspunten
Core Values and Teamwork: : In my opinion, ESS thrives on it's core values (ITPIE); our DMs not only talk about it, but they embody these values. We are a functional team, and working with each other to achieve the best possible outcome. Work/Life Balance: ESS provides a very good work life balance, in the short while I've been here, District Managers that I've worked with respect life changes and work with you. There's a lot of flexibility as it pertains to scheduling.. Work time is from 9:30am to 6pm, You really can't beat that. Compensation: Having evaluated the MAJOR competitors (I don't think I am allowed to mention them on here), managers at the store level I believe is compensated slightly better when it comes to the industry. Customer and Value: I believe company has better customer value in comparison to it's competitors, at least in my area and company is very right in translating that value in form of pricing. In a nutshell, we have more "Valuable" Customers with less headaches than our competitors.
Minpunten
Lack of Growth/No Upward Trajectory: As a store manager, just like most organizations, there's no Retail-To-Corporate Path. I guess there's no encouragement for employees to improve themselves and academics to go up the ladder. Once you're a store manager, that's it. Just my opinion Metrics and Performance: Company relies on metrics which folks at the store level has no control over. For instance, you can't judge me if a customer doesn't rent or a customer who calls the store support center multiple times and complain because they're not having their way. I feel the metrics are an inaccurate indicator of one's performance but again, Just my opinion.