good pay but repetitive work - werkgeversreview Customer Care Representative bij First Advantage

3,0
12 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

well paid and option to work hybrid

Minpunten

very disorganised, my line manager had resigned the week I joined so I didn't have one for the first few weeks and any of my queries were passed on to someone else

avatar
Reactie van First Advantage
4mo
Thank you for sharing your feedback. We’re glad the competitive pay and hybrid work option have contributed to a positive work experience. We’re also truly sorry that your onboarding felt disorganized. We understand how difficult it can be to start a new role without consistent support, especially when management transitions unexpectedly. Our People & Culture teams are actively working to strengthen onboarding processes and improve communication during team changes. We want to ensure employees always know where to turn when they need guidance. We appreciate your honesty and the work you do. Your feedback helps us continue to improve.

Ontdek andere reviews over First Advantage

5,0
1 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent work environment and great coworkers

Minpunten

No cons are within this company for me

avatar
Reactie van First Advantage
3w
Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
4,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

remote positions work life balance direct report supervisor easy to work with

Minpunten

work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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