Pluspunten
The bank has upgraded the leadership team that is implementing needed changes to all areas of the bank. Front line staff has also been upgraded throughout the bank. Leadership is addressing pay for the front line and back office staff. Poor performers and negative people have been given the opportunity to step up or out. Significant investment in technology and the people who manage it. Compassionate and community focused ownership. The bank has also made investments in training for quality service and provided opportunities for all who want to learn and advance in their career. Numerous new products for consumer and commercial customers.
Minpunten
The bank is still working through changes that come with new technology and procedures that protect the bank and its customers.