FirstComp

Reviews voor FirstComp

Customer Service Rep II - werkgeversreview Anonieme werknemer bij FirstComp

3,0

28 jun 2015

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Decent benefits and work hours

Minpunten

Ever changing procedures. CSR's handle calls for policies, general claims questions, billing, audits and anything else that other departments do not want to take responsibility for. There is absolutely NO chance for advancement in the Henderson, Nevada office. The salaries are definitely below average; seems people work at FirstComp for experience and move on to another employer that pays better.

Ontdek andere reviews over FirstComp

5,0

12 dec 2023

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits beginning on start date, paid holidays, ability to work from home, opportunities for advancement, on the job training, ability to transfer/train in different areas within the company, tuition reimbursement, paid time off on start date, amazing work vibe, family like community.

Minpunten

A lot of information to retain, extremely fast paced environment, very stressful on busy days, people can take their anger out on you, must meet average monthly phone call stats for example : average talk time (out of all phone calls taken in one month) must be 3 minutes and 30 seconds or under.

4,0

4 apr 2025

Insurance underwriter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Team culture great felt like good people

Minpunten

UW director was poor people manager but she ended up leaving around when I did

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