"Great Place to Start Your Career, Room for Growth" - werkgeversreview Customer Service Representative (CSR) bij Firstsource Solutions

5,0
29 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive Work Environment Friendly and Approachable Leadership Good benefits package, including health and wellness programs with an understanding management team.

Minpunten

Growth oppurtunities can be slow or not be clear too much work load with less resources. particularly when adapting to shifts and week off changing quite reqularly every 3weeks

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Reactie van Firstsource Solutions
4mo
Thank you for your thoughtful and detailed feedback. We’re delighted to know you value the supportive work environment, approachable leadership, and comprehensive benefits at Firstsource. We appreciate your recognition of our efforts to create a culture that promotes growth and employee well-being. While shift rotations are a business requirement and workload may vary based on operational needs, we continuously strive to maintain balance and provide the necessary support to our teams.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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