okay for fresher - werkgeversreview Customer Service Associate (CSA) bij Firstsource Solutions

4,0
10 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Ideal for Freshers: Many employees highlight it as one of the best places to start a BPO career due to structured initial training and an easy interview process. Work Culture: Often described as professional yet friendly, with approachable team leaders and a collaborative atmosphere in several locations.

Minpunten

Low Compensation: One of the most consistent complaints is that base salaries are lower than industry standards, with small or infrequent annual hikes.

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Reactie van Firstsource Solutions
4mo
Thank you for your detailed feedback. We’re pleased to know that our structured training programs and accessible hiring process make us a strong starting point for freshers building their careers in the BPO industry. It’s also encouraging to hear positive remarks about the professional yet friendly work culture and supportive leadership across locations. Salary structures are designed in alignment with industry benchmarks and are closely linked to individual performance outcomes. Annual revisions and growth opportunities are reviewed as part of the defined appraisal cycle. We also ensure that rotational shift patterns and transport availability are clearly communicated and discussed during the onboarding process so that candidates can make informed decisions before joining

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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