Firstsource Solutions

Reviews voor Firstsource Solutions

review - werkgeversreview Customer Service Representative bij Firstsource Solutions

4,0

21 nov 2016

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The staff are really Friendly. They sometimes offer Overtime which is great for the salary. Good training

Minpunten

Customers that call through seem to find the telephone banking system too complex to understand which can make life a little hard some days, which I guess is typical in all call centres with bank vigilantes.

Reactie van Firstsource Solutions

Thank you for taking the time to leave us this great feedback. We are happy to hear you are enjoying your time with us. We are taking your feedback on board in order to create a better working environment for our employees. Keep up the good work!

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0

23 jun 2026

Revenue cycle billing specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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