Senior customer service agent - werkgeversreview Senior Customer Service Representative bij Firstsource Solutions

3,0
6 jan 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work environment is the best. All senior level team are Very friendly

Minpunten

Very bad pay And ones an agent leaves the company then they are treated like trash

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Reactie van Firstsource Solutions
9y
Thank you for taking the time to leave us your review. We are so happy to hear you are enjoying your time working with our company and appreciate all of the feedback we receive. We would like to thank you for all of your hard work.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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