Would give it half a star if it were possible - werkgeversreview Anonieme werknemer bij Firstsource Solutions

So many cons. All but maybe two of the supervisors sit around and get paid to do nothing except micromanage and braid hair (literally, watched a supervisor braid another supervisor's hair while there were tons of hands up in the air waiting to have questions answered). The HR department is a joke. She is literally there to appease upper management. No support for agents. Pay doesn't compensate for the work done.