Probably the worst place I've ever worked - werkgeversreview Customer Experience Advisor bij Firstsource Solutions

1,0
9 nov 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Never bothered to check my (or anyone else in my team's references) Need no experience to get in Will start you in work within a week (you'll understand why in the cons)

Minpunten

Massive amounts of lies told by this company. Advertise their roles in Belfast as permanent but in reality they give 4 months contracts, they lie about the amount of hours you will work, the amount of breaks/lunches you will work and the management stinks of cronyism. The only functioning department in the entire company is the HR department, who spends most of their time running around trying to stop new recruits from leaving in their first few weeks. Also they will advertise roles in two different places, one of which at a much higher rate of pay but they will then bring all applications into the lower rate of pay positions. They also try to get experienced advisers into the company as quickly as possible to avoid them taking up other potential job offers. Honestly I'd avoid as much as possible unless truly desperate. Personally wish I stayed at my previous permanent role which I left to join this nightmare of a company.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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