demotivated workforce - werkgeversreview Customer Service Representative bij Firstsource Solutions

1,0
24 nov 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

getting paid every 2 weeks is a positive aspect, suppose thats keeps more staff for longer, but nothing else positive to write here

Minpunten

Belfast Linehall - lack of management support and positive encouragement. its a tough job, but you know that when you apply. its a call centre afterall, but what you really need is a positive work culture and a happy positive vibe around you while youre working and, sometimes, taking grief. a few nice words of encouragement are all thats needed - not the continual 'taken for granted' attitude of the TLs and senior staff. Everyone moans about the shifts in there - so if you don't enjoy the company of the Jeremy Kyle audience, then Firstsource is NOT for you. 'Moaners R Us' it should be called.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle