Not good - werkgeversreview Customer Service Representative bij Firstsource Solutions

1,0
18 aug 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Location was in Cardiff bay.

Minpunten

Targets unreachable. Not much progress. Not flexible on annual leave. Avoidance of work.

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Reactie van Firstsource Solutions
5y
Thank you for sharing your thoughts and to recommend us as an employer. Your experience is not reflective of the supportive work environment we work so hard to provide for our people, and we are concerned. As you will know, all employees are entitled to avail annual leave basis their working pattern using the booking process which is mutually convenient to them and the business. In case of any urgent circumstances, employees can make their request in writing to their Managers and HR team explaining the reasons. We take pride that our management empowers, motivates and supports every single employee in our company, however we also appreciate that working to KPIs and targets isn’t for everyone. Please connect with your HR team to discuss your concerns so they can be addressed. Wishing you a fulfilling career with Firstsource!

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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