Customer service - werkgeversreview Customer Service bij Firstsource Solutions

1,0
20 jan 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are Some nice people there

Minpunten

Time your toilet breaks Refuse to pay holiday pay that you were unable to take. No wait time between calls Only criticism no reward or incentives for hard work Unpaid break Poor pay for the amount of work

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Reactie van Firstsource Solutions
4y
Thank you for your review – we’re pleased to hear you connected with some nice people whilst you were with us. Our compensation and benefits scheme is designed to reward people for their personal contribution, and our incentive schemes provide the opportunity for people to earn more in a variety of ways if they want to. We have policies in place to provide clarity and structure to all elements of employment and these are available to all employees throughout their tenure. We’re sorry your experience wasn’t a positive one and wish you good luck for the future.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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