Firstsource Solutions

Reviews voor Firstsource Solutions

Good people but bad management - werkgeversreview Customer Service Representative bij Firstsource Solutions

3,0

21 jul 2023

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Not much at all other than health plan so free eye tests ( expected when staring at a screen for 8 hours a day) .

Minpunten

Management and Ops are useless just a bunch of sheeps for their clients

Reactie van Firstsource Solutions

Thank you for your feedback. We regret that your experience with us so far hasn't matched the positive atmosphere we work towards. We are always looking for ways to improve our colleague experience, however we apologies if some of these have not been feasible for various reasons, and have not come to fruition. If you have any specific feedback or suggestions, please get in touch.

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0

18 mei 2026

Claims examiner

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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