Starts off well, goes bad fast. - werkgeversreview Claims Adjuster bij Firstsource Solutions

You will only be paid an hourly rate for training and very few projects after you are out of training. This company uses a matrix system to pay their employees, which means you will get paid for what you process. The matrix is not set up to be fair and it is next to impossible for you to make your hourly rate on the matrix. They set their expectations very high and make it impossible for you to make your hourly rate. They will not cover the difference if you are unable to make your hourly rate. You will likely end up making minimum wage after being here over a year.