Would've given it 0 star - werkgeversreview Customer Service Advisor bij Firstsource Solutions

1,0
12 sep 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some training is given at the start of the role. Fortnight pay

Minpunten

- Horrible teammates. - Hardly any support given. - Favoritism is through the roof there and very VERY evident - After I left the role, they did not pay me fairly for the last week of work that I did. And they also did not pay me for the annual leave that I had the week before. On emailing HR, still no reply after 2 weeks. - Literally robbed me off for £400. (this happened to several other colleagues) - Avoid if you can.

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Reactie van Firstsource Solutions
2y
Thank you for your honest feedback. While we're happy to hear that you enjoyed the training and pay, we're sorry you had difficulties with your teammates and felt unsupported during your time with us. We understand your frustration and want to ensure your concerns are heard. We'd encourage you to contact our HR team to discuss your experience in greater detail.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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