Good to work for - werkgeversreview Customer Service Representative bij Firstsource Solutions

4,0
2 nov 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team manager Great team bond Great shifts

Minpunten

Payroll issues at times Booking annual leave is difficult

avatar
Reactie van Firstsource Solutions
2y
Thank you for your review. We're glad to hear that you enjoyed working with your team manager and teammates and that you were satisfied with your shifts. However, we apologize for any payroll issues you experienced. We understand how important timely and accurate pay is, and we are committed to improving our payroll processes. Regarding leave booking, this should have been improved with the launch of FirstPlace last year with its online booking system however if this is still an issue please feed this back to our HR reps.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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