Help - werkgeversreview Customer Service Representative bij Firstsource Solutions

2,0
6 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They had overtime sometimes and paid more for it.

Minpunten

The working environment was hostile and everyone was micro managed. Targets were impossible to achieve.

avatar
Reactie van Firstsource Solutions
1y
Thank you for taking the time to provide your feedback. We’re glad to hear that you appreciated the overtime opportunities and the compensation for your extra effort. However, we are concerned by your comments about the working environment and micro-management. We understand how important it is for employees to feel empowered and supported, and we’ll take your feedback seriously to improve the work culture and set more realistic goals.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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