Firstsource Solutions

Reviews voor Firstsource Solutions

Proctoring - werkgeversreview Customer Service Representative (CSR) bij Firstsource Solutions

3,0

21 mrt 2025

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

location. That’s it.No more pros

Minpunten

There are several processes in it. I’m talking about proctoring team.They came into this 2 years back and right from ops manager to TL, SME doesn’t know what info is to be taken from clients to follow in procedure.

Reactie van Firstsource Solutions

Thank you for your feedback. We recognize the importance of clear processes and seamless communication. A structured framework is in place to ensure transparency and alignment with client requirements. We continuously refine our approach to enhance efficiency and provide better clarity for all teams. Your insights are valuable, and we appreciate your perspective.

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0

23 jun 2026

Revenue cycle billing specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Reviews voor Firstsource Solutions Reviews voor Customer Service Representative (CSR) bij Firstsource Solutions Review voor Firstsource Solutions