Not a employee centric organization - werkgeversreview Customer Service Representative bij Firstsource Solutions

4,0
27 mrt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are no pros in this organization until entire middle management gets change.

Minpunten

Higher management does a lot for employees. But, middle management's politics make the life hell, of the agents

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Reactie van Firstsource Solutions
1y
Thank you for your feedback! We appreciate your recognition of the efforts made by higher management toward employee well-being. At Firstsource, we are committed to fostering transparency, fairness, and professional growth at all levels. We continuously work towards enhancing leadership effectiveness and ensuring a supportive work environment for all employees.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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