Not a employee centric organization - werkgeversreview Customer Service Representative bij Firstsource Solutions

4,0
27 mrt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are no pros in this organization until entire middle management gets change.

Minpunten

Higher management does a lot for employees. But, middle management's politics make the life hell, of the agents

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Reactie van Firstsource Solutions
1y
Thank you for your feedback! We appreciate your recognition of the efforts made by higher management toward employee well-being. At Firstsource, we are committed to fostering transparency, fairness, and professional growth at all levels. We continuously work towards enhancing leadership effectiveness and ensuring a supportive work environment for all employees.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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